Shipping policy
SHIPPING POLICY
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Times
| Destination | Method | Estimated Delivery |
| United States | Standard Shipping | 7–21 business days |
| International | Standard Shipping | 10–21 business days |
Delivery times are estimates and may vary due to customs clearance or carrier delays.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order on our website or directly through the carrier's website.
Customs, Duties & Taxes: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. Please check with your local customs office for more information.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at social@sub.tidouk.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us: For any shipping-related questions, please contact us at social@sub.tidouk.com.